Privacy Policy

At Reflox.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when you visit our website or make a purchase from us. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect both personal information and non-personal information when you use our website.

• Personal Information:
  This includes information you provide when you create an account, place an order, or contact customer service. Personal information may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (credit card details or payment provider details)

• Non-Personal Information:
  This includes data that cannot be used to identify you individually, such as:

  • Browser type

  • Device type

  • IP address

  • Pages visited

  • Time spent on the website

  • Referring websites

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders:
  We use your personal information to process and fulfill your orders, including payment processing and shipping.

• Customer Service:
  Your information helps us respond to customer service inquiries, support requests, and other issues you may encounter while shopping.

• Marketing:
  With your consent, we may send promotional emails, newsletters, and special offers. You can opt-out of receiving these communications at any time by following the "unsubscribe" link in the emails or by contacting us directly.

• To Improve Our Website and Services:
  We analyze the non-personal data to enhance the functionality of our website, personalize your experience, and improve our offerings.

• Security:
  We use your information to maintain the security of our website, prevent fraud, and ensure the integrity of our systems.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers:
  We share your information with trusted third-party service providers who assist us in processing payments, shipping orders, or performing other services necessary for the functioning of Reflox.com. These third parties are obligated to maintain your privacy and protect your data.

• Legal Requirements:
  We may disclose your personal information when required by law, such as in compliance with a court order or to protect our legal rights.

• Business Transfers:
  If Reflox.com is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of such changes if applicable.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on Reflox.com. Cookies are small files placed on your device that help us remember your preferences and analyze site traffic.

• Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the functionality of the website (e.g., shopping cart, secure login).

  • Performance Cookies: These cookies help us understand how visitors use our website, enabling us to improve performance.

  • Targeting Cookies: These cookies help us deliver personalized content and advertisements based on your preferences and behavior.

You can control cookie settings in your browser. However, disabling cookies may impact some features of the website.

5. Data Security

We take the security of your personal data seriously and implement industry-standard security measures to protect it. We use encryption technology (SSL) to secure your payment information and personal details during transmission.

However, no method of electronic storage or transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

• Access:
  You can request a copy of the personal data we hold about you.

• Correction:
  You can request that we correct any inaccurate or incomplete information.

• Deletion:
  You can request the deletion of your personal information, subject to legal or contractual obligations.

• Opt-out of Marketing:
  You can opt-out of receiving promotional emails at any time by following the “unsubscribe” link in our emails.

If you wish to exercise any of these rights, please contact us at support@reflox.com.

7. Third-Party Websites

Reflox.com may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will post the revised policy on this page and update the “Effective Date” at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us:

• Email: support@reflox.com

• Phone: 1-800-123-4567

• Mailing Address: 123 Reflox Ave, City, State, Zip Code, Country