Track Your Order

Thank you for shopping with Reflox.com! We understand how exciting it is to receive your order, and we want to make it easy for you to track your package every step of the way. Here’s how you can track your order after it’s been shipped.

How to Track Your Order

1. Find Your Tracking Number
   After your order has been shipped, you will receive a shipping confirmation email with a tracking number. This number is unique to your order and allows you to monitor its progress as it moves through the shipping process.

2. Track Your Order
   You can track your order directly on Reflox.com. Simply enter the tracking number in the tracking field on this page and click "Track". You’ll be directed to a page showing the latest status and updates on your package’s location.

3. Track Through the Carrier’s Website
   Alternatively, you can track your order on the website of the shipping carrier. Here are some of the carriers we work with:

   • UPS: Track with UPS

   • FedEx: Track with FedEx

   • DHL: Track with DHL

   • USPS: Track with USPS

   Simply visit the carrier’s website, enter your tracking number, and you will be able to view the status of your order.

4. What to Do if You Don’t See Updates
   If your tracking information doesn’t show updates within 24–48 hours of your shipping confirmation, please allow some time for the carrier’s system to reflect the information. If the tracking number is still not working or if there is an issue with your delivery, please reach out to our customer service team at support@reflox.com for assistance.

Lost or Damaged Packages

If you believe your package is lost or has been damaged during transit, please follow these steps:

• Lost Package: If your package is missing, contact us within 7 business days of receiving your tracking number. We will work with the carrier to locate your order and assist with either reshipping or refunding your order.

• Damaged Package: If your order arrives damaged, please take photos of the damaged item(s) and packaging, and contact us immediately. We’ll work with you to provide a replacement or a refund based on the situation.

Customer Support

If you have any questions or concerns about your order or need help tracking your package, our customer service team is here to help:

• Email: support@reflox.com

• Phone: 1-800-123-4567

• Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (EST)

We hope this helps you stay updated on your order! If you need further assistance or have any questions, don’t hesitate to contact us.